Job Seekers, Please send resumes to resumes@hireitpeople.com Job Details:
Must Have Skills (Top 3 technical skills only):IVR, Genesys, VXML, GRXMLAVAYA, call routing, VoiceXMLDetailed Job Description:Bachelors Degree in Computer Science, Information Systems or other related field. 8 years of related work experience in Implementation and support of multiple Contact Center Technologies like Nuance,5 years of experience IVRCTI application design, Voice VXML, CCXML, GRXML, VXML, XML, J2EE web based applicationsStrong expertise working in Java, J2EE, JDBC, Servlets, JSP, EJB, Struts, JNDI, XMLMinimum years of experience: 5+
Certifications Needed: No
Top 3 responsibilities you to shoulder and execute:Responsible for the design, development, implementation of Contact Center solutionsHelp translate business requirements or problems into workable business solutionsProvide technical support to the Application Maintenance  Support teams during production incidents  troubleshooting issues.Interview Process (Is face to face required?): No.