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Must Have Skills (Top 3 technical skills only)*:

BLUE PRISM EXPERIENCE IS A MUST 3 - 5 YEARS OF EXPERIENCE Any ticketing software experience will suffice L3 Support operations Recovery Management functions, Provide Technical Leadership, Perform RCA and Problem Management. Conduct Reviews with Sun Trust Leadership Reporting Weekly, Monthly and Continuous Service Improvements.

Detailed Job Description:

L3 Support operations Recovery Management functions, Provide Technical Leadership, Perform RCA and Problem Management. Conduct Reviews with Sun Trust Leadership Reporting Weekly, Monthly and Continuous Service Improvements.

Minimum years of experience*: 5+

Certifications Needed: No

Responsibilities you would expect the Subcon to shoulder and execute: 

L3 Support operations Recovery Management functions, Provide Technical Leadership, Perform RCA and Problem Management. Conduct Reviews with Sun Trust Leadership Reporting Weekly, Monthly and Continuous Service Improvements.

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No