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Minimum years of experience*: 4

Responsibilities you would expect the Subcon to shoulder and execute*:

Leads a matrixed team of implementation project resources (Implementation Consultants, Field Engineering, eForms Fulfillment, Networking, etc) in the execution of remote and onsite client software implementations. Completes onsite and/or virtual discovery on all client installations ensuring accurate inputs are captured and proper expectations set with the client Goes on - site to dealership locations to supervise the training and implementation activities as required. Maintains singular accountability for all aspects of the implementation process by holding all project resources accountable to the completion of tasks and meeting the project milestone dates. Acts as primary implementation point of contact and escalation point for project stakeholders including all functional departments, Clients, and Third Party Suppliers. Develop implementation Project Plan to include project scope, resource requirements, key milestones, risk mitigation plan and installation success criteria. Provides status updates, tracks open issues, and works with all internal groups to resolution as required. Develop, track and report key implementation progress metrics Ensure Client satisfaction through follow-up, client responsiveness and thorough communication Claims contract lines in accordance with billing and Sarbanes Oxley guidelines Qualifications & Job Requirements Automotive dealership experience preferred Bachelor’s degree or equivalent experience preferred Experience with planning and executing customer-facing implementation or product delivery projects Demonstrated influence and leadership ability in a matrixed environment Demonstrated experience managing multiple priorities and balancing competing priorities. Excellent interpersonal/communication and presentation skills Ability to travel 75% of the time Ability to handle increasingly high volume of work in a fast paced, deadline driven environment in a calm manner

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No