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Must Have Skills (Top 3 technical skills only)*:

Major Incident Management Business impact assessment Chairing the incident and problem review meetings

Detailed Job Description:

Major Incident Management. Application Infrastructure Dashboard Monitoring and Initiating Incident Mgmt. process. Business impact assessment in cooperation with support teams and end users as appropriate Conduct and drive SWAT conference call and screen sharing session for ALL major incidents capturing the details

Minimum years of experience*: 5+

Certifications Needed: No

Responsibilities you would expect the Subcon to shoulder and execute*:

Major Incident Management Chairing the incident and problem review meetings

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No