Job Seekers, Please send resumes to resumes@hireitpeople.com Must Have Skills (Top 3 technical skills only)*: Work with customer and define, develop, and deliver Major Incident Management process that helps resolve all major incidents in quick time and enables effective communication of major incidents until resolution. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations Working knowledge in ITSM tools like Service Now etc. Assist the role of Clients Major Incident or situation manager, where needed Detailed Job Description: Having a strong knowledge of the CyberArk privileged Identity Management (PIM) suite, including EPV, CPM, PVWA, PSM, PSMP, AAM/CP, OPM and Conjur Capture detailed requirements for the CyberArk solution based on input from platform owners, eco - system owners, the target architecture, and high-level requirements. Performing compliance checks on CyberArk for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents. Monitor logs and events for Windows, UNIX and User identity management platforms to provide views of misuse or malicious activities. Responsible for privileged User account administration of various Windows, DB, network, and UNIX accounts using CyberArk components. Integrating various platforms with CyberArk, such as Windows servers, UNIX servers, Databases, networking Devices, workday, etc. Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end user. Creating and Managing Safes, platforms, and Owners. CPM policies management or redistribution. Implementing the Password Upload Utility Exposure to develop custom plugins and connection components Auditing Accounts and work on various reports, user's server login issues and user permission issues as per requirements. Basic knowledge of SQL, PLSQL, UNIX, Active Director, Windows etc. Troubleshoot the error pattern based on the account aspects and troubleshoot to fix it. Also, suggest for steady state plan. Provide automation suggestion to add value to project

Minimum years of experience*: 5-8 years

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Work with customer and define, develop, and deliver Major Incident Management process that helps resolve all major incidents in quick time and enables effective communication of major incidents until resolution. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations Working knowledge in ITSM tools like Service Now etc. Assist the role of Clients Major Incident or situation manager, where needed

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No