Job Seekers, Please send resumes to resumes@hireitpeople.com Must Have Skills: Expertise in Genesys ORS application development Expertise in Genesys IRD application development Expertise in Genesys framework and exposure on Genesys reporting Nice to have skills: Good analytical skills and ability to research and present findings Strong team player with excellent collaboration skills Detailed Job Description: Expertise in Genesys ORS application development Expertise in Genesys IRD application development Expertise in Genesys framework and exposure on Genesys reporting Good communication skills Good analytical skills and ability to research and present findings Ability to multitask Strong team player with excellent collaboration skills Proactive and able to work on own initiative Act as the technical lead for the Contact Center Genesys team Work with the client business teams and rout

Minimum years of experience: 5+

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Act as the technical lead for the Contact Center Genesys team Work with the client business teams and routing team to arrive at appropriate designs to meet project objectives Work in a very dynamic environment, collaborating with various teams to meet project goals