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Detailed Job Description:

Exp. in NOC Management Exp. in Ticket/Incident Management Exp. with Remedy Ticketing System

Job Responsibilities:

Perform basic network support including conducting daily administrative duties, supporting maintenances, perform monitoring of all network infrastructure. Generally, perform troubleshooting and initial triage of issues with the potential of impacting 20,000 or more subscribers at any given time. React quickly, efficiently and effectively to alarms received for supported infrastructure.