Job Seekers, Please send resumes to resumes@hireitpeople.com

Required Skills: 

CCNP Collaboration/Voice or CCIE Collaboration/Voice Experience with Cisco Call Manager and Unity Connection and Presence required  Experience with working with TAC (opening cases, following up cases, following TAC direction)  Deep expertise with IP telephony, call routing, voice configuration on routers and SIP trunking, configuring/troubleshooting VG224 Experience with ISDN and SIP trunking connectivity between SBCs or routers to carriers Excellent troubleshooting and analytical skills  Ability to deliver results, meet commitments and agreed deadlines  1-2 years’ experience with Session Border Controllers (SBCs) Oracle or Audiocodes 5+ years’ experience with UCS, VMWare configuring, building and maintaining multiple Call Manager clusters 5 years’ experience with traditional analogue voice PBX and IP PBX systems 5 years’ experience with IM and Presence / Jabber 1-2 years’ QOS configuration knowledge 5 years’ experience with Voice configuration on switches

Desired Skills: 

Experience with Cisco IP Contact Center  Telepresence experience Perl, PHP, Java, API coding languages/scripts Ability to dig in and quickly understand technology and provide quick fixes or workarounds

Minimum years of experience*: 5 - 7

Interview Process (Is face to face required?) No