Job Seekers, Please send resumes to resumes@hireitpeople.com Must Have Skills (Top 3 technical skills only): Operations management Application debugging skills Java and Salesforce basics Nice to have skills: Stakeholder management Running weekly or biweekly reports

Detailed Job Description:

Demonstrating the ability to research, document, and prioritize customer issues, leveraging internal tools and escalating to internal teams as necessary, as well as prioritizing and managing time effectively in a fast - paced environment. Managing customer expectations and the customer experience to maximize customer satisfaction. Interact with project teams for new products development giving insights from technical issues of previous products Assist in support hours of operation and off hour product.

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Production support SLA Management Monitoring and alerting

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No