Atlanta, GA, USA
1 day ago
IT - Technology Lead | Service Management | Operational Support and Analysis (OSA)
Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills (Top 3 technical skills only)*:

In depth knowledge of operations support activities. Good communication skils Through understanding of ITIL principles and practices

Detailed Job Description:

Role demands a Technofunctional lead with extensive experience in Telecommunication domain and in depth knowledge of operations support activities. Candidate needs to have prior hands on experience in production support, incident management and stake holder management. Candidate should have a strong track record of professional success.

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Leading Production support activities including incident management, application health monitoring and defect triaging Coordinate and Interact with other application and environment support teams for effective and swift resolution of incidents Configuration, customization and assessment of infrastructure capabilities for applications

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No

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