Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a Senior Engineer - Systems in our ever-evolving SACM & SPM Team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together.
The SACM (Service Asset and Configuration Management) and SPM (Service Portfolio Management) teams are globally accountable for ensuring accuracy about business services and their underlying service assets. This includes CMDB Management, Software & Hardware Asset Management, and Service Portfolio Management. You will be part of a small team providing Service Asset Management globally for all Worldpay service assets.
What you’ll own
The CMDB Configuration Analyst is responsible for the day-to-day administration and maintenance of the Configuration Management Database (CMDB). They will ensure the accuracy and completeness of configuration items, supporting effective service asset management.
Maintain and update CMDB Configuration Items (CIs).Analyze and reconcile CMDB data for accuracy and consistency.Work with CI owners to formally certify their data.Assist with CMDB user access and permissions.Handle incoming requests for the CMDB.Assists senior analysts with CMDB data population.Creates basic reports on CMDB configuration items.What you bring
Requires strong attention to detail and data accuracy.Strong analytical and problem-solving skills.Familiar with computers and technology.Effective communication and interpersonal skills.Knowledge of IT hardware and software.Experience with CMDB tracking systems.Added bonus if you have:
Extra experience with ServiceNow, specifically the asset and CMDB spaces.Experience with databases and table structures.ITIL v3 or v4 Foundations certification.Worldpay Values:
Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value.Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives.Open - You work across borders, working with your team to achieve your collective goals.What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career.
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Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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