**Overview** **_**This position is contingent upon award of contract**_** SOSi is currently seeking an **ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all functional services for stakeholders. Acts as the coordination point between contractors, government task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. + Takes projects from original concept through final implementation. + Interfaces with all areas affected by the project including end users, computer services, and client services. + Defines project scope and objectives. + Develops detailed work plans, schedules, project estimates, resource plans, and status reports. + Conducts project meetings and is responsible for project tracking and analysis. + Ensures adherence to quality standards and reviews project deliverables. + Manages the integration of vendor tasks and tracks and reviews vendor deliverables. + Provides technical and analytical guidance to project team. + Recommends and takes action to direct the analysis and solutions of problems. **Minimum Requirements** + Active in scope SECRET w/T5 clearance + BA/BS +8 years of experience similar in size, scope, and complexity or AA/AS +10 or HS diploma +12 + Must meet DoD 8140 DCWF 431 requirements (B.S., Security+, or GSEC) + ITIL 4 Expert Certification + Knowledgeable in the mission and operational requirements of the U.S. Army + Demonstrated understanding of U.S. Army IT operational and technical requirements and an advanced understanding of U.S. Army IT applications and network systems + Expertise in complex information systems architectures involving multiple disparate databases, networks, and communications subsystems + Must be willing to work overtime, after hours, holidays, and weekends, as necessary **Preferred Qualifications** + Master’s degree in a related field + 3-5 years or more of supervisory experience. **Work Environment** + Working conditions are normal for an office environment. + Fast paced, deadline-oriented environment. + May require periods of non-traditional working hours including consecutive nights or weekends (if applicable) **Working at SOSi** All interested individuals will receive consideration and will not be discriminated against for any reason.