This position is compensated at Level C of the student wage scale.The primary function of the ITS Media Specialist is to provide both basic and advanced technical support for events and screenings, as well as the following:

Use technology already provided in event locations as well as setting up portable equipment as necessary. Arrive on time for events and maintaining an accurate and up-to-date schedule of work. Use the ITS ticketing system to track information about events leading up to them and promptly filling out an event report once the event has occurred. Support audio and video technology at Middlebury College events and screenings. Arrive early at events and communicate effectively with event organizers about the technology they’ll be using for their event. Work as a part of a team of students and staff to collaboratively share best practices and work to improve audio video systems and support. Basic troubleshooting of A/V related issues Possess deep understanding of technology and technical systems, systematically troubleshoot complex issues with positive results. Work with senior staff to support complex events including but not limited to video conferences, online courses, recordings, and events requiring audio mixing. Training and supporting other student employees. Maintain security of media services materials, including media, equipment, and projection room keys. Respect and adhere to policy and law regarding confidentiality of patron records and transactions May be required to work during exams May be required to work evening hours May be required to work a set weekly schedule Expectation of self-directed time and appropriate decision making skills Expectation of one-time training, with refresher training sessions as needed or requested Expectation of modeling appropriate behavior and policies to other students at all times