**Job Track Description:** + Performs tasks based on established procedures. + Uses data organizing and coordination skills to perform business support or technical work. + Requires vocational training, certifications, licensures, or equivalent experience. **General Profile** + Has advanced, specialized expertise within a range of analytical or operational processes. + Completes assignments and facilitates the work of others. + May coordinate assignments beyond work area. + Proposes improvements to processes and methods. + Acts as a lead, coordinating the work of others, but is not a supervisor. + Works autonomously within established procedures. **Functional Knowledge** + Has developed skills in a range of processes, procedures, and systems. + Acts as a technical expert in some areas. **Business Expertise** + Understanding of how teams integrate and work best together to support the achievement of company goals. **Impact** + Impacts own team through the quality of the services or information provided. + Suggests improvements to work procedures and practices to improve efficiency. **Leadership** + Serves as a team lead. + May allocate work to team members. + Provides subject matter guidance to junior team members. **Problem Solving** + Provides solutions to atypical problems with little or no precedent. **Interpersonal Skills** + Exchanges information and ideas effectively. **Responsibility Statements** + Guides and directs on HR programs and procedures. + Ensures the accuracy and integrity of HR data by conducting routine audit tests. + Prepares documentation for the HR knowledge database. + Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions. + Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. + Performs other duties as assigned. + Complies with all policies and standards.