The primary responsibility of the Product Specialist is to ensure the availability and facilitate the productive use of products for Application Teams or end users. The Product Specialist may own part of a product, all of one, or several products depending on the nature of the product(s) and their use.
The Product Specialist requires significant to expert experience and skills in the products supported. They should have significant experience in Windows, Linux, Java, Open Source applications and databases. The Product Specialist should have the skills of a Programmer. The Product Specialist is responsible for collaborating with Technical Architects, Infrastructure Specialists, Programmers, Users and vendors to ensure and enhance the use of the product and effect migration to new versions of a product.
Years of Relevant Experience:
3 to 4 years
Preferred Education:
4 year college degree or equivalent technical study.
Role Description:
All roles specified plus the following:
•Actively contribute as an expert or actual designer.
•Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.
•Provide accurate estimates for design and programming efforts for system changes and enhancements.
•Coordinate enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.
•Confirm that technical architecture will support all changes required by product enhancements.
•Effectively lead product tests and trials.
•Identify appropriate business examples to illustrate key concepts / features.
•Anticipate, identify, track and resolve issues and risks affecting own work and work of the Application Team. Develop contingency plans as necessary.
•Apply specific expertise to ensure that products meet defined customer objectives.
•Anticipate and resolve issues specific to the team.
•Determine time estimates and schedule for own work and resolve issues in a timely manner.
•Identify and track issues, risks and action items.
Skills:
Skill Required / Desired Amount of Experience
Analyze, Design and Develop Java Applications
Required 3 Years
Pair Programming
Required 1 Years
Direct customer requirements gathering
Required 2 Years
Technical lead on Java software project
Highly desired 2 Years
Test-driven software development
Required 2 Years
Linux administration
Highly desired 1 Years
MySQL administration
Nice to have 1 Years
Mongo database administration
Nice to have 1 Years
Construction industry experience
Nice to have 1 Years
State of Ohio government experience
Nice to have 1 Years