Primary skills * Minimum 7-15 years of strong hands-on experience in Application Support/ Development for Financial Services business or direct Client/ Customer facing platforms. * Willingness to embrace Agile and DevOps/SRE concepts in Day-to-day work dynamically. * Strong hands-on experience with AppDev support, log analysis and Java and webservice. * SQL/Databases (MSSQL) : Understanding of tables, views, indexes, and store procedures, and the ability to understand them by reading their definitions. Familiarity with SQL constructs. * Solid analytical skills, problem/ risk identification and quick resolution recovery processes. * Ability to interface and cultivate passionate working relationships with technology teams, business analysts, and vendors * Have 5+years of experience in Supporting client facing suite of applications * Strong in Core Java/ J2ee/ Webservices - SOAP / REST, Understanding of Java Concurrency* Experience with Spring / DI frameworks, SQL / PL-SQL awareness * Strong experience towards Infrastructure availability support (Web/App Servers, Network devices, MQ's/ Databases etc..) * Strong automation skills using performance monitoring tools (Splunk, AppDynamics, Netcool) experience is required. * Should be a fast learner of technologies in a quick paced environment. * Have strong organizational skills and the ability to manage multiple tasks under high pressure situations for outage handling, management, or resolution and post follow-up routines. * Passionate to learn about new technologies, techniques and what it takes to be an integral member of this team with lead-by-example motivation. * Hands-on experience administering large-scale, high-availability systems and the tools to monitor performance and availability * Experience creating technical architecture/ process oriented QRC documentation * Excellent communication and writing skills specific to technical discussions across the management layers * Experience with incident "on call " and ability to respond to emergencies on a 24/7 basis along with weekend coverages as needed. Additional skills: * 7-15 years' experience in supporting or developing transaction-based systems. * Experienced, technically hands-on professional that understands both code and infrastructure * Solid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations. * Experience in ticketing tools (ServiceNow, Remedy, Jira etc..) * Be able to manage an outage incident, coordinating user communications, and other teams to help resolve an incident. * Strong and keen focus on metrics and trend analysis * End user support - able to talk to users to discuss their problem and work through to a resolution * Self-motivated with exceptional oral and written communication skills, ability to communicate clearly and concisely * Detail oriented and organized with strong analytical skills * Familiarity with ITIL terms around incident and problem management Must be Comfortable with shift/on-call rotation including weekend work