Job Title - JIRA Admin

Career Level - C

Introduction to role

We are looking for an experienced Jira Cloud Administrator to join our team. This individual will be responsible for managing, configuring, and optimizing our Jira Cloud instance to ensure that it aligns with our organization’s needs. The ideal candidate will have strong technical skills, a deep understanding of Jira Cloud features, and the ability to manage complex configurations to streamline workflows and enhance team collaboration.

Accountabilities

Administer, configure, and maintain the Jira Premium Cloud environment

Create and configure projects, workflows, issue types, and schemes to meet business requirements

Manage global permissions, project permissions, and access control to ensure secure and efficient usage

Customize fields, screen schemes, and issue screens to enhance user experience

Design, create, and optimize workflows and automation rules to ensure smooth issue tracking and project management

Create custom workflows that reflect business processes, optimizing team productivity

Configure and maintain boards (Scrum/Kanban) and backlogs for project management teams

Configure plans in Advanced Roadmaps across multiple projects in the same instance

Automate repetitive tasks to improve efficiency and minimize human errors

Customize Jira Cloud through plugins and apps, managing installations and configurations as necessary

Develop and maintain custom reports, dashboards, and filters for various stakeholders to track project progress, KPIs, and other metrics

Provide insights based on Jira data to help teams improve their workflow and performance

Work closely with important stakeholders and other teams to understand their requirements and make necessary adjustments to the Jira environment

Stay current with Jira Cloud updates, new features, and functionality

Document system configurations, processes, and workflows for internal reference and knowledge sharing

Provide training and support for team members to ensure proper use of Jira Cloud and associated tools

Provide technical support to users for Jira-related issues, including permissions, workflows, and system configurations

Resolve escalated issues promptly, collaborating with the development or IT team when necessary

Essential Skills/Experience

5+ years’ experience as a Jira Premium /Atlassian Administrator

JQL (Jira Query Language)

Jira Software (Cloud)

Jira Service Management

Confluence

Advanced Roadmaps configuration

Automation for JIRA

Tempo Timesheets

JXL Sheets

Desirable Skills/Experience

Python/Groovy scripting

Experience in tools like Snaplogic, Github

Experience in handling SQL database

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you will be part of a team of specialists that is essential to our growth. We encourage entrepreneurial thinking in a creative yet rigorous environment. Our global network allows us to leverage diverse skills and expertise to find new solutions. We are committed to investing in your growth and development, keeping you ahead of your peers. Our workplace is dynamic, requiring agility and innovation. Here you can make a meaningful impact on patients' lives, society, and our planet.

Ready to make an impact? Apply now!

Date Posted

13-Jan-2025

Closing Date

21-Jan-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.