Diegem, BEL
9 days ago
JJ Regional Training Lead
Johnson & Johnson Services Inc. is recruiting for a MedTech Supply Chain Transcend (EMEA OTC) Regional training lead – Senior manager This position can be based in any J&J MedTech office in NA or EMEA. This role will cover the duration of the EMEA OTC deployment until Q1 2027 but will lead to opportunities within other following Transcend deployments At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.   About J&J MedTech At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized. Job Description The EMEA OTC regional training lead will be a part of the MT SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our digital core capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products and enabling our integrated data strategy through a SAP S/4 HANA. The EMEA OTC project W0 is the first implementation of Transcend 2.0. There is a roadmap that will bring this transformation to all markets in EMEA by Q1 2027. This position will work within the Business Adoption team and have responsibility for ensuring all training activities are driven to successful conclusion with the ultimate aim being an engaged and business ready end user population. This will encompass training strategy, needs analysis and content creation alongside our business partners who are driving the global template. The role will also be accountable for the monitoring of the technical personas designed and built by security, overseeing the instructor led training sessions and ensuring a comp;laint approach towards access management. In addition the role will be expected to work very closely with our Spectrum learning platform team. This individual will report into the Business Adoption lead and will have the opportunity to interact with functional workstreams, business leaders, external experts and the Project Management team to integrate, operate and fully implement a cohesive training plan. As part of the training team they will play a vital role in the overall delivery of all aspects of organizational change readiness, stakeholder engagement, business adoption, communications, business security, and training, and be passionate about ensuring a successful implementation. This role requires strong knowledge of supply chain processes, compliance requirements and an innovative and creative approach to training teams. It will require an outward facing focus to bring all the stakeholders along on the training needs at the time of a large ERP change. This role requires the ability to drive a structured approach, to key deadlines while to drive consensus across multiple parties with conflicting views, to champion a training solution that engages and excites the end user community. The ideal candidate will be forward-thinking and able to proactively identify risks and weigh resulting impacts. Key Responsibilities Coordinating the Global Persona requirements as relevant for EMEA deployment + Work with the security team to gather the persona designs and requirements, validate with the process leads working within the global model while understanding local variation needs. + Ensure the successful execution of the testing phases (UAT & BST) by timely submission of key information (users lists etc) + Agreeing role/ persona based training curriculums in line with global requirements, ensuring these are fully and accurately reflected in our LMS system Spectrum + Ensure the EMEA end users are accurately represented and mapped to roles/ personas that ensure full functional access at go live Coordinating and overseeing the training content and delivery for the EMEA waves + Woking closely with the global template training material, ensuring that the global standard for content is met and maintained whilst ensuring and local training needs are accounted for. + Working with the training Analysts to ensure that the schedule is created for the end user training sessions and overseeing and reporting the completion numbers to allow compliant access + Support go live and hypercare of the project deployment phase by ensuring flexible and reactive upskilling or access needs post go live Supporting and living into the global template + This role will paly a key part in supporting the deployment of the global template in a sustainable efficient and repeatable way + Collect feedback post-implementation to evaluate process adoption, identify improvement opportunities, and drive continuous improvement initiatives. **Qualifications** Technical Skills + Proven leadership experience in driving structured but end user focused training delivery. + Strong stakeholder management skills, with the ability to work across all business functions + Excellent problem-solving, analytical, and decision-making capabilities. + Effective communication, influencing, and collaboration skills to work and update stakeholders across executive, functional, and operational levels. Qualifications + Bachelor’s degree required; advanced degree or MBA preferred. + 5+ years of experience in Operations, Supply Chain, or large-scale transformation programs with business experience a benefit. + Strong knowledge of MedTech Supply Chain and expert understanding of compliant training structures + Experience working in complex, multi-site, and global environments. + Proven ability to lead and influence stakeholders, with excellent interpersonal, negotiation, and relationship-building skills. + Experience managing tasks to timelines and milestones in complex business environments. + People management and development experience, with strong customer focus (internal and external). + Ability to deploy standardized work processes, tools, and templates. + Willingness to travel up to 25% domestically and internationally. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Don't miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team!
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