Whippany, USA
20 days ago
Joint Operations Centre Incident Manager

Join us as a Barclays JOC Incident Manager, AVP, you will be responsible for leading a proactive and intelligent defense for both private industry and national critical infrastructure against cybercrime and cyber-attacks. You will ensure that incidents are mitigated effectively and efficiently.  We are focused on safeguarding the bank’s network and data. We additionally ensure external risks to the bank such as severe weather, geo political events and wide spread commercial outages are planned for to prevent impact to the business and customers. The Joint Operations Centre Incident Manager will serve as the Command, Control and Coordination function for the Chief Security Office. This is an exciting opportunity to showcase your security incident management knowledge and experience.

To be successful as a JOC Incident Manager AVP, you should have experience with:
•    Industry incident management tool
•    4 - 6 yrs. exp. incident management experience.
•    Operate under stressful scenario's during incident response.
•    Stakeholder management
•    Verbal and written comm. skills

Some other highly valued skills may include:
•    A good technical understanding of threats against the financial industry from both the physical and cyber threat domains.
•    Self-starter, capable of identifying and implementing solutions to complete task with little or no supervision.
•    Previous experience working in a corporate command center environment.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Whippany, NJ

Purpose of the role

To coordinate incident plans/ responses and collaborate with various stakeholders through the use of various data resources. 

Accountabilities

Monitoring of real-time security incidents and emergencies that may impact the bank's assets, colleagues and customers through the use of various security systems and tools.Development and coordinate a unique response/plan, and contingency plan, to each case through the effective deployment of resources and personnel.Collaboration with teams across the bank, including the security operations team, facility management team and external security vendors, to provide time efficient communication and responses to incidents and emergencies.Implementation and execution of security policies and procedures in the events of security incidents and emergencies.Execution of training and drills for Joint Operations Centre colleagues to prepare and upskills them in the event of an emergency.Collection of data from sources including intelligence reports, diverse types of media and operational news to update situational awareness databases and track progress of operations.

Assistant Vice President Expectations

Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.Take ownership for managing risk and strengthening controls in relation to the work done.Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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