The Jr. Account Processor (Junior Fund Administrator) ensures high-quality service by efficiently processing client requests with a commitment to same-day completion. This role focuses on precision and efficiency to enhance client experience and align with service excellence standards. The ideal candidate is proactive in maintaining quality to deliver seamless and exceptional service to clients.
Your future duties and responsibilities:• Executes varied transactions/processes utilizing standard procedures.
• Processes and/or reconcile varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions, escalates appropriately. May interact with customers and have assigned accounts or portfolio.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
• Maintain accurate records of transactions, ensuring all data is up-to-date and accessible for auditing or review purposes.
• Monitor account activity and proactively identify discrepancies, initiating corrective actions to maintain data integrity and account accuracy.
• Support compliance efforts by adhering to all regulatory requirements and company standards, reporting any irregularities to management promptly.
• At least a College undergrad or Bachelor’s degree holder
• Amenable to work on a graveyard shift and 100% onsite in Mckinley, Taguig
Should meet at least one of the following criteria:
• At least 1-year relevant work experience handling a Financial back office account;
• At least 1-year BPO experience providing support related to KYC, fraud, dispute, or alike programs
• At least 3-year related work experience handling a pure back office account handling different work processes, documentation, and system audits
• Open for career shifters who have at least 1-year relevant work experience in Finance or Accounting field (e.g., billing, payroll, etc)
Skills:
• Transaction Processing – Proficiency in executing and managing varied transactions using standard procedures with a high degree of accuracy.
• Attention to Detail – Strong ability to review and verify documents, identify discrepancies, and ensure completeness and compliance with established standards.
• Analytical Skills – Capacity to analyze moderately complex transactions, identify patterns, and resolve issues or escalate as necessary.
• Portfolio Management – Experience in managing large, sensitive accounts, with an understanding of how to handle specialized products or functional areas.
• Problem-Solving – Ability to identify issues within processes, conduct thorough research, and implement or recommend corrective actions.
• Communication Skills – Globally comprehensible communication skill to cater request from global clients.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.