Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging. As a Jr. Security Administrator, you will serve as a crucial point of contact for your assigned clients. In this role you will assist the Centralized Services Manager in the review, remediation, and progression of your clients’ security posture. In addition to that you will perform quarterly deep dive assessments, assist with building and improving procedures, and work with our vendors to achieve success for your clients. You will need to be outgoing, customer-service focused, and maintain professional skepticism while being well organized and extremely detail-oriented. Responsibilities: + Build and maintain strong, long-lasting client relationships - This is what Charles IT is all about! + Serve as one of our strong internal security specialists ready to assist your dedicated clients in their security efforts + Review, triage, and remediate SOC alerts which come in from our security stack + Assist in the remediations of vulnerabilities on endpoints and specific products within different SLOs depending on severity and contract + Assist in the timely and successful delivery of projects according to clients' business needs and objectives + Clearly communicate the progress of initiatives within our ticketing system and in weekly team meetings. + Maintain client documentation + Incident Response (SWOT) + Vulnerability Remediation + SOC Alerts Triage Requirements + Bachelor's degree or equivalent experience in the IT field + 2+ Years of experience in the IT field preferred + Current security certification from a major organization required (Ex: ISC, Microsoft, CompTIA) + Proven work experience in a security/compliance focused role preferred + Proven ability to juggle multiple client needs and ability to multi-task and function independently + Demonstrable ability to communicate, present and work with key stakeholders at all levels of an organization, including executive and C-level + Enthusiastic and dedicated to the challenges of a growing company and client base + Excellent follow-through to see tasks through completion + Self-starter with the ability to perform independently with little or no supervision + Current, valid US driver's license is required. Benefits Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more! Our Commitment to Inclusion: Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives. The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required. If you’re excited about contributing your expertise to a fast-growing company that values innovation and teamwork, we’d love to hear from you!