Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - AdministrationManagement Level
AdministrativeJob Description & Summary
PwC in the Caribbean is an integrated network of firms with a culturally diverse marketplace, and a mix of international business, private company and government clients that promise you a career-enriching experience. Our teams work hard every day to help our clients succeed by navigating change, improving their operations, growing their business, and delivering value to their customers.Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills. Attention to detail, the ability to handle multiple priorities and flexibility to adapt to changing demands and deadlines are essential.
In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Administrative and Office Coordination
Document Production - typing, formatting and drafting standard and non-standard correspondence, financial documents, spreadsheets and presentations using MS Office or proprietary software as required, while adhering to branding standards
Work with internal staff (at all levels) and clients to finalise documents; print, dispatch and coordinate the on-time delivery of documents
Support all aspects of a successful reception area, which may include but not limited to the following tasks: answer incoming calls in an efficient and professional manner and redirect calls exercising good judgement; greet guests in a professional and courteous manner, receive and track in/out bound mail and courier items
Assist with the smooth operation of the office, this may include arranging office repairs and general maintenance of equipment, maintaining the kitchens, ordering and stocking of supplies, and liaising with the external cleaning firm
Compliance tasks related to Risk and Quality (tasks may vary and are as required)
Travel arrangements
Prepare and submit expense reports and/or credit card reconciliations
Assist with meeting, marketing, event and hospitality coordination (as required)
Other administrative duties that will enhance the effectiveness of the team which may include, but not limited to business development activities, assistance with boards/committees, managing the partner’s calendar, timesheet entry, arranging deliveries with the courier, photocopying, scanning, filing, etc...
Finance
Prepare and submit NIS, Social Security and Payroll Tax (completed monthly)
Prepare and process vendor payments via cheque
Track and maintain licensing renewals
Maintain petty cash
Strong technical skills in MS Office
Confidence in ability to work in a highly technical and ever-changing work environment
Effective listening skills; excellent oral and written communication skills (including strong spelling, editing, proofreading, punctuation and grammar skills)
Adaptable and able to work within tight deadlines, demonstrating flexibility
Exceptional organisational skills and the ability to prioritise multiple responsibilities
Excellent judgement and strong problem-solving skills
Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact
Education level:
Completion of 5 CXC courses
Associates degree (would be an asset)
Experience level:
Minimum 3+ years of relevant experience
Preference given to those candidates with professional services and/or industry experience
Other requirements:
Flexibility to work overtime when required
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
YesJob Posting End Date