Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Junior Customer Service Specialist located in Wola Rakowa, Poland.

Reporting to the Customer Service Manager, the Junior Customer Service Specialist role involves managing customer orders and claims

What a typical day looks like:

Managing customer orders and claimsPerforming analyses and reporting activities related to orders and claimsCommunicating with other departments to collect data or informationEnsuring the quality of services meets the level expected by the customerContacting customers and representing the companyHandling daily inquiries from customers

The experience we’re looking to add to our team:

Excellent proficiency in English and PolishHigh personal culture, openness, ability to listen and work in a team, and good communication skillsIntermediate knowledge of MS Excel and PowerPointExperience in working with international clients will be an advantageEligibility to work in Poland (EU)

What you’ll receive for the great work you provide:

Interesting and challenging work in an experienced and well-coordinated teamSubstantive support during the adaptation processParticipation in international projects and cooperation with high-class specialistsAccess to modern technologiesDevelopment opportunities through co-financing for studies or foreign language learningSports cards and free access to the gym on the company's premisesPrivate medical care (with an office on the company's premises)Clear promotion criteriaEmployment contract

Job CategoryOperations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).