Location: Wrocław 

Work model: Hybrid

UMOWA NA ZASTĘPSTWO / REPLACEMENT CONTRACT

 

The Customer Service Back Office Specialist plays a vital role in supporting the back-office operations of the customer service department. Assists in various administrative tasks, order processing, data management, and documentation, contributing to the efficient functioning of the back-office team and ensuring smooth implementation of data into systems. 

 Key Responsibilities:Contacting Spanish business (email and teams) regarding availability of goods, delivery date of order, complaints during delivery, etc. Entering new orders and managing EDI orders; Controlling delivery time of orders for individual customers; Customer Creation and changing address, date, warehouse, quantity of goods in orders; Creating technical complaints and issuing credit notes to the customer; Releasing delivery notes Creating credit and debit notes for invoices; Month-End Close ProcessWorking with Oracle,  Epro 

 

Qualifications: Polish, English and Spanish (B2 level) are required  1 year of experience in a similar position - would be considered an assetFamiliar with computer applications, including MS Office, Teams Good communication skills Strong interpersonal skills and the ability to work effectively as part of a team. Conscientiousness 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
 

\nAbout us:

\n \n Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
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\n PPG: WE PROTECT AND BEAUTIFY THE WORLD™
\n \n Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
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\n The PPG Way
\n Every single day at PPG:
\n We partner with customers to create mutual value.
\n We are “One PPG” to the world.
\n We trust our people every day, in every way.
\n We make it happen.
\n We run it like we own it.
\n We do better today than yesterday – everyday.

\n \n PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

\n \n PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
\n \n Benefits will be discussed with you by your recruiter during the hiring process.