The Junior IT Consultant supports the services of IT function/s with the knowledge of rules, procedures and operations within specialized area. The Junior IT Consultant carries out activities of IT function that requires fact finding of the issue/s and consideration of the most appropriate response.  

Competencies for this job 

 

Problem Solving/Analysis 

Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and information that is less important.  Is able to identify & diagnose key issues, seek relevant information, draw accurate conclusions/ inferences in order to find appropriate solutions. Overcome obstacles through systematic analysis. 

Personal Organisation 

Keeps information organised and accessible, maintains clean/functional workspace, works systematically/efficiently, manages time well.  Sets clear, realistic, and measurable goals; sets priorities and time parameters to accomplish tasks and projects. 

Specialist Computer Skills 

Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new software quickly, uses computers to improve productivity. 

Technical Skills 

Understands specialist equipment, keeps knowledge up to date, shares technical knowledge with others, follows technology practices and standards. 

Quality 

 

Is attentive to detail and accuracy, is committed to excellence, is continuously looking for ways to improve, monitors quality levels, finds root causes of quality problems, takes responsibility for and deals with quality issues.  Strives for high quality performance in self and in the team; delivers timely and accurate results; resilient when responding to situations that are not going well. Is attentive to detail and accuracy, is committed to excellence, is continuously looking for ways to improve, monitors quality levels, finds root causes of quality problems.