Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,000 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support.

Hybrid in Kyiv, Ukraine

The scope of responsibilities will include:

Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problemsSupervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notificationShared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)Is responsible for documentation of system problems and resolutionsAssists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing

QualificationsCollege Degree preferably in Computer Science or a related fieldAt least 1+ years of experience in ITMicrosoft Certified Desktop Support Technician (MCDST) training is a plusRelated experience in systems and network administrationKnowledge of basic systems administration tools and processesProficiency in English and Ukrainian, written and spokenAbility to plan, multitask and work in a dynamic team environmentAdvanced communication, collaboration, and problem-solving skills

Additional Information

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then this is the right choice for you.