Job Description :

ROLE PROFILE     

Job Title:

Junior Manager, Supplier Experience ​

Level:

L5C

Reports To:

STP Governance/Transformation Senior Manager

Location

Bangalore

Organizational Context

Enterprise Operations is a multi-functional shared service centre that is managing DIAGEO-wide transactions across various regions.  Processes in scope are: Consumer to Cash, Source to Pay, Financial Control, Planning & Reporting, and Treasury. Business Services is a multicultural, multi-language environment.

Financial

This role will be responsible for ensuring time spent on Projects  is allocated on a regular basis in Planview to allow accurate financial reporting against a Project

Market Complexity

The STP Governance & Transformation team has a global remit across STP Systems & Processes servicing most of Diageo’s markets and users across all regions including Europe, NAM, LAC, Africa and APAC.

Relationships:

Cross Business: Global, Regional and In-market Teams, Global IS Community including Programme/Project teams, Project stakeholders as well as other Process teams (Financial Control, E2E Commercial, Data).Internal: STP Service Delivery, STP Governance, STP Systems Admin teams across Budapest, Bogota, Bangalore, Nairobi and Manila.External: 3rd Party IS Service providers (eg. Infosys, TCS)

These relationships will encompass people based in a variety of locations and across multiple cultures, languages and time-zones.

Leadership Responsibilities

The role is responsible for supporting the efficient delivery of Diageo’s Project Portfolio & internal Improvement Pipeline.

The following leadership standards apply:                                                                              

Manage people for success -  provide support to colleaguesBe authentic - build good relationships across the STP landscape at all levelsFind Solutions – Be imaginative in finding solutions to issues & move them to actionConnect to the Diageo Purpose - Show pride in Diageo; act as a positive representative of the company and our reputation.Consistently Deliver Great Performance – Work with your Manager to define clear priorities & objectives. Demonstrate brilliant execution. Understand the controls and governance required in your area.Grow Yourself - Develop and apply self-awareness, grow your capability and experience

Responsibilities

The STP Governance/Transformation SME (L5C) is responsible for:

Supporting the STP Governance Manager to deliver the current & future project portfolio with STP impactProviding Business Analysis & SME input to efficiently deliver ProjectsEnsuring Project Delivery is aligned to the STP Global Process FrameworkSupport transformation of the existing STP process with their knowledge of the best in class, fit for purpose process’Ensuring robust designs and limiting process deviations to only statutory and legal requirementsSupporting delivery of the internal STP Process Improvement pipelineSupport process knowledge gaps within the teamAbility to work effectively across business requirements and technical solutionsIdentifying opportunities for process improvement and pre-empting compliance issuesEffective Business Partnering with Key Stakeholders across Diageo to ensure the insights into their projects & change requirements

The job holder may be instructed by his/her immediate superior to perform all tasks directly or indirectly related, additional or supplementary to the scope of duties defined in this role profile

Top 3-5 Accountabilities

Delivery of STP related projects assigned:

Gap analysis is aligned, reviewed & approvedFuture design is robust, aligns to STP Global Process Framework & is reviewed and approved

Support delivery of STP process improvement pipeline:

Input to & support delivery of the STP Improvement PipelineUnderstand the future Process Framework of STP

Supporting team in knowledge gaps:

Provide support to colleagues when required

Champion Compliance agenda across ALL STP Systems & Process

Ensure all CARM requirements are met for new process designsEnsure that all internal system & process control procedures are followed

<hr><b><u>

Qualifications and Experience Required

Key Criteria to be successful in this role:

Competent in STP systems & processes with good experience on Travel and Expense(T&E)Knowledge of STP Governance framework, Controls and Key performance indicatorsCompetent in PACE Agile deliveryCompetent in leading Analyze & Design phases of  a projectBasic People Management skillsCompetent in working with remote teamsGood experience of building, developing and sustaining relationships with key stakeholdersProven track record of driving successful changeUnderstands the role of Internal controlsAble to work proactively and effectively in cross functional and global team at all levels in an organization

Skills Required:

SME expertise in STP Systems (SAP/ Coupa/Newgen/Concur) and T&E processKnowledge of ARIS Process Modular preferredProject management experience preferredGood leadership skillsSolution oriented approach to challenge existing ways of working and to drive complex changes through effective stakeholder managementGood communication skillsProactive approach with tenacity and drive to succeedAbility to motivate othersFlexible on shift timings / night shift

Flexible Working options / Travel requirements

Per Local Policy

Some travel may be required but not extensive.

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2024-07-02