**Job Description :** ROLE PROFILE **Job Title:** Junior Manager, Supplier Experience **Level:** L5C **Reports To:** STP Governance/Transformation Senior Manager **Location** Bangalore **Organizational Context** Enterprise Operations is a multi-functional shared service centre that is managing DIAGEO-wide transactions across various regions. Processes in scope are: Consumer to Cash, Source to Pay, Financial Control, Planning & Reporting, and Treasury. Business Services is a multicultural, multi-language environment. **Financial** This role will be responsible for ensuring time spent on Projects is allocated on a regular basis in Planview to allow accurate financial reporting against a Project **Market Complexity** The STP Governance & Transformation team has a global remit across STP Systems & Processes servicing most of Diageo’s markets and users across all regions including Europe, NAM, LAC, Africa and APAC. Relationships: + Cross Business: Global, Regional and In-market Teams, Global IS Community including Programme/Project teams, Project stakeholders as well as other Process teams (Financial Control, E2E Commercial, Data). + Internal: STP Service Delivery, STP Governance, STP Systems Admin teams across Budapest, Bogota, Bangalore, Nairobi and Manila. + External: 3rd Party IS Service providers (eg. Infosys, TCS) These relationships will encompass people based in a variety of locations and across multiple cultures, languages and time-zones. **Leadership Responsibilities** The role is responsible for supporting the efficient delivery of Diageo’s Project Portfolio & internal Improvement Pipeline. **The following leadership standards apply:** + Manage people for success - provide support to colleagues + Be authentic - build good relationships across the STP landscape at all levels + Find Solutions – Be imaginative in finding solutions to issues & move them to action + Connect to the Diageo Purpose - Show pride in Diageo; act as a positive representative of the company and our reputation. + Consistently Deliver Great Performance – Work with your Manager to define clear priorities & objectives. Demonstrate brilliant execution. Understand the controls and governance required in your area. + Grow Yourself - Develop and apply self-awareness, grow your capability and experience **Responsibilities** **The STP Governance/Transformation SME (L5C) is responsible for:** + Supporting the STP Governance Manager to deliver the current & future project portfolio with STP impact + Providing Business Analysis & SME input to efficiently deliver Projects + Ensuring Project Delivery is aligned to the STP Global Process Framework + Support transformation of the existing STP process with their knowledge of the best in class, fit for purpose process’ + Ensuring robust designs and limiting process deviations to only statutory and legal requirements + Supporting delivery of the internal STP Process Improvement pipeline + Support process knowledge gaps within the team + Ability to work effectively across business requirements and technical solutions + Identifying opportunities for process improvement and pre-empting compliance issues + Effective Business Partnering with Key Stakeholders across Diageo to ensure the insights into their projects & change requirements _The job holder may be instructed by his/her immediate superior to perform all tasks directly or indirectly related, additional or supplementary to the scope of duties defined in this role profile_ **Top 3-5 Accountabilities** **Delivery of STP related projects assigned:** + Gap analysis is aligned, reviewed & approved + Future design is robust, aligns to STP Global Process Framework & is reviewed and approved **Support delivery of STP process improvement pipeline:** + Input to & support delivery of the STP Improvement Pipeline + Understand the future Process Framework of STP **Supporting team in knowledge gaps:** + Provide support to colleagues when required **Champion Compliance agenda across ALL STP Systems & Process** + Ensure all CARM requirements are met for new process designs + Ensure that all internal system & process control procedures are followed **Qualifications and Experience Required** Key Criteria to be successful in this role: + Competent in STP systems & processes with good experience on Travel and Expense(T&E) + Knowledge of STP Governance framework, Controls and Key performance indicators + Competent in PACE Agile delivery + Competent in leading Analyze & Design phases of a project + Basic People Management skills + Competent in working with remote teams + Good experience of building, developing and sustaining relationships with key stakeholders + Proven track record of driving successful change + Understands the role of Internal controls + Able to work proactively and effectively in cross functional and global team at all levels in an organization **Skills Required:** + SME expertise in STP Systems (SAP/ Coupa/Newgen/Concur) and T&E process + Knowledge of ARIS Process Modular preferred + Project management experience preferred + Good leadership skills + Solution oriented approach to challenge existing ways of working and to drive complex changes through effective stakeholder management + Good communication skills + Proactive approach with tenacity and drive to succeed + Ability to motivate others + Flexible on shift timings / night shift Flexible Working options / Travel requirements Per Local Policy Some travel may be required but not extensive. **Worker Type :** Regular **Primary Location:** Bangalore Karle Town SEZ **Additional Locations :** **Job Posting Start Date :** 2024-07-02 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)