Growth of our corporate banking business (nominal size as well as profitability)

Widening of the corporate customer base through prospect acquisition while efficiently deploying ING differentiators

Sales of bank products to eligible customers (PAM and LAM names)

Bearing the ultimate responsibility for the assigned customer relationships, their know-your-customer (KYC/CDD) process

Close collaboration with PAM offices, product, sector and other service departments

Pro-actively engage with relevant stakeholders on a regular basis

Collaborate with the rest of the Corporate Sector Coverage team on entrusted commercial and related tasks if and when needed
 

KEY RESPONSIBILITIES   

Individual Customer Portfolio Build-up and Maintenance 

Acquire clients within the defined target market - Assess and dimension the business potential of current, newly acquired and target market customers, set own marketing priorities according to the revenue opportunity - Develop and follow account plans for each customer, set lead products, x-sell strategy and defensive strategies when applicable

Perform industry, product driven client strategic pitches ✓

Optimize the offered product mix using risk/reward ratio as a main criterion

Involve product, line and credit management as needed

Build close professional relationship with own internal and external customers

Support sector driven strategy (and co-ordinate with global sector teams)
 

  Product Sales and Delivery  

Sell full mix of ING’s wholesale products

Involve product managers for sales of specialized products

Suggest product modifications/innovations as necessary

Take responsibility for all the credit and documentation features of products used by own customers (alongside relevant products)

Co-ordinate and support preparation and execution of loan and pledge agreements

Organize and catalyze product delivery

Co-ordination of Customer Servicing 

Interface customer contact regarding daily business, i.e. cash management, loan draw-downs and similar

Liaise with operations and product management for proper customer servicing
 

Credit Initiation & Maintenance

Structure the credit lines according to internal rules, customer needs and credit viability

Assist in execution of credit applications

Bear full accountability for the credit proposal

Comply with the risk process including timely preparation of call reports

Take personal ownership for the credit risk related to the customers assigned

Recognize problems as they evolve, gather and communicate all credit deterioration signals to line and credit seniors  
 

Documentation 

Ensure standard documents are used wherever possible 

Verify the identity of each customer representative when the customer is signing the bank documents    
 

Compliance 

Take every effort in gaining a deep knowledge about every one of your customers 

Follow the account activity and be ready to explain any irregular items, prepare Transaction Profiles and AML exception reports 

Ensure the customers` activities are compliant with all local regulations, if non-compliant activities recognized, inform line management 

Get to know and comply with all internal procedures and policies 

Actively work with CDD/ Monitoring tool and work towards zero CDD overdue files Activity    
 

Activity Reporting  

Fully use Salesforce as the primary customer relationship management and activity management tool 

Prepare and submit for approval expense reports for actually incurred expenses while on-the-job 

Performance required  

Meet the benchmarks as set in the KPIs 

Meet or exceed individual annual revenue budget 

Meet the zero credit loss norm while keeping the bank safe and compliant 

Work in full alignment with the approved commercial strategy 

REQUIREMENTS

University degree 

A minimum of 3 years relevant experience from international or local bank 

Experience in working with corporate clients 

Fluent in business English 

Demonstrates high ethical standards 

Excellent interpersonal skills, efficient team player 

Proven ability in identifying and meeting customers' needs through matching a broad range of products and services to their requirements 

Right to work in the Czech Republic 

WHAT ING OFFERS

A friendly, professional, and passionate work environment

Varied and engaging tasks

An international setting with access to decision-makers

Opportunities for professional growth and development. 

A wide array of benefits, training opportunities, and a safe, pleasant working environment. 

A modern culture with flexible options for remote work and office presence (located at Českomoravská, Prague 9)

Both part-time (0,5 FTE) and full-time (1 FTE) options available  

Next steps

We eagerly await your motivation letter and CV/resume

Your CV and cover letter will be thoroughly reviewed by HR and your future manager

Initial interactions, whether via Teams or in-person meetings, will be arranged in due course 

  We welcome everyone with equal enthusiasm – regardless of race, color, age, gender, sexual orientation, nationality or disability.