**Lviv, UA** **Full-time on site or remote** Are you passionate about **Information Security & Technology** ? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of Hire to Retire (User&Role Management team) **You are:** + Experienced in Customer Relationship Management (CRM) systems, User Support Activities; SAP management will be an advantage; + A professional with understanding of Project Management; + Quick learner and adaptable to uncertain situations; + A great communicator and a team player; + Confident in English on at least Intermediate level **With you we will:** + Provide technical assistance and support for incoming queries and issues related to security role coordination, reporting, cross-market issues. + Respond to queries either in person, over the phone or via email. Respond to email messages for customers seeking help. + Write training manuals, train computer users, gain feedback from customers about role coordination; + Determine the nature of the problem, run reports to determine malfunctions that continue to occur. + Check conflicts of role assignment **What’s in it for you:** + Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program; + Official employment; + Personal & Professional development opportunities + International environment and diverse team; + Relocation package or possibility of distance work **How we will proceed:** **You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day** Sounds exciting? Submit your CV today!