Who we are?

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and one of the Fortune 100 Best Companies to Work For list in 2024, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.

HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr

What can we do together?

If you are seeking for an ambitious environment to develop and grow, eager to apply your Project Management skills to drive de business forward, then this is the job for you! We are currently looking for a colleague within our Configuration Services Delivery team, responsible for end to end management of the Personal Systems products customization from the customers requirements collection phase up to the design , implementation, testing and delivery to customers. 

Based in Grenoble, you will be acting within a very dynamic and international environment: Factories in China, Business teams in Europe and Asia, Engineering teams in the US.

Key Responsibilities

Lead multiple projects from getting customer services requirements to enabling orderability, meeting overall TAT and quality goals;

Provide consultancy to sales team on identifying the right services and solutions according to customer`s requests;

Involve the right stakeholders, set the right expectations, communicate process steps and timelines;

Participate in Requests for Proposals (RFPs) and Solution Design with customer and HP teams, assist in opportunity qualification and risk assessment;

Acts as Subject Matter Expert (SME) providing guidance related to configuration services and engagement process;

Run feasibility with relevant teams to find out if the customer`s requirements are feasible;

Drive and coordinate the services delivery with WW Engineering team, Product Data team and factory teams;

Track the details about the project progress, drive the communication with customer and sales;

Coordinate the proof of concept with the customer and factory;

Manage escalations effectively (if technical problem, delay or customer escalation) by driving the resolution plans.

Who you are?

Master's degree student in Supply Chain, Logistics, Engineering, Computer Sciences, or equivalent field.

Experience 1+ year in IT industry and/or Supply Chain.

Customer engagement related experience would be an advantage.

Strong planning, organizational and time management skills.

Project management skills and associated tools (i.e MS Project)

Ability to effectively manage multiple projects simultaneously.

Strong analytical and problem solving skills.

Excellent verbal and written communication skills; fluent in English and French.

Ability to effectively communicate plans, proposals, and results.

Strong leadership skills (driving attitude, results oriented, proactive follow-up).

Demonstrated business acumen, understanding of business strategy.

Why joining HP France?

At HP France, you will be immersed in an inspiring workplace where all our people love to be, collaborate well together and where they can learn, grow and develop professionally as well as personally. We offer empowering responsibilities. You will have the opportunity to evolve through your commitment, your skills and your sense of initiative! This position can be the 1st step in a great career within our teams!

Joining us also means a great work-life balance and benefits such as meal vouchers, discounts on HP products and more!

Driven by a strong corporate culture, our employees are involved in numerous initiatives through internal networks (Next Gen, Women@hp, workplace well-being team, ect.) and external volunteering (Nos Quartiers ont du Talent, Hour of Code).

HP is also committed to an equal opportunities policy, from recruitment to career development. Job offers are open to all, including people with disabilities.

Our promise: To create a diverse and inclusive working environment! So, what are you waiting for?

This role is based in Grenoble (38) within our international skills and expertise center. We offer a collaborative, stimulating and ultra-connected working environment in the heart of the mountains and just a 10 minute walk from the TGV station.

Beginning of apprenticeship : September 2025

Contract length : 2 years

Preferred rotation : 3 days/2 days or 4 days/1 day

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