**Lviv, UA** **Full-time on site or remote** Are you passionate about Information Security & Technology? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of Hire to Retire (User Management team). **You are:** + Experienced in Microsoft operating system (OS) (Microsoft Windows), Active Directory and Microsoft Exchange Server ; + An experienced professional in analytics and problem solving; + A great communicator and a team player + Confident in English on at least Upper-Intermediate level + Completed high education **With you we will:** + Process customer requests for maintenance of accounts and accesses + Provide a high standard for customer service based on SLAs + Analyze the Root-cause of issues with different types of access; + Support users with the administrative issues (account creation, activation, deactivation and general maintenance, Generic and Room mailbox and Shared mailbox management etc.) **What’s in it for you:** + Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program; + Official employment; + Personal & Professional development opportunities + International environment and diverse team; + Relocation package or possibility of distance work **How we will proceed:** **You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day** Sounds exciting? Submit your CV today!