Company Description

At Western Digital, we are on a mission to unlock the potential of data so people, companies and organizations everywhere can create what’s next. To fulfill our vision, we are always on the lookout for potential team members who share our passion for solving problems to empower others.

When you join Western Digital, you join a legacy more than 50 years in the making. Across our Western Digital®, SanDisk®, SanDisk® Professional, WD® and WD_BLACK™ brands, we have brought some of the most storied advancements in memory and data storage technology to market—and our best, most innovative work is yet to come.

From energizing gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Here’s how you can help.

Job Description

We are seeking a dynamic and results-driven Key Account Manager (KAM) to join our team in Mexico City or Guadalajara, Mexico. As our KAM Mexico, you will be responsible for managing and growing relationships with our key accounts across the country, driving sales performance, and ensuring customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIESESSENTIAL DUTIES AND RESPONSIBILITIES

Develop and implement strategic account plans to maximize revenue and market share for assigned key accountsBuild and maintain strong, long-lasting customer relationships with decision-makers at all levelsIdentify new business opportunities within existing accounts and actively seek new sales prospectsNegotiate contracts and close agreements to maximize profitsCollaborate with cross-functional teams to ensure timely and successful delivery of our solutions according to customer needsDevelop a deep understanding of key account needs and requirements to ensure high levels of customer satisfactionMonitor and report on account performance, market trends, and competitive activitiesPrepare and present quarterly business reviews to key stakeholdersTravel within Mexico as required to meet with clients and attend industry events

Qualifications

REQUIRED:

Bachelor's degree in Business Administration, Marketing, or related field5+ years of experience in key account management or similar role in the Mexican marketProven track record of meeting or exceeding sales targets and key performance indicatorsExperience on IT Distribution market and eCommerceExperience on IT Distribution market and eCommerceWillingness to travel within Mexico as neededWillingness to travel within Mexico as neededMust be proficient in English 

SKILLS:

Strong negotiation and closing skills with the ability to build consensus among multiple stakeholdersExcellent communication and presentation skills in both Spanish and EnglishProficiency in CRM software and Microsoft Office SuiteIn-depth understanding of Mexican business culture, practices, and market dynamicsDemonstrated ability to communicate, present and influence key stakeholders at all levels of an organizationStrong analytical and problem-solving skills with a data-driven approach to decision-makingAbility to work independently and as part of a team in a fast-paced environment

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

#LI-KH1