About this opportunity:

Join our team at Ericsson as a Key Account Manager, where your role will be instrumental in securing short-term and long-term business for the company. In this role, you will be responsible for proactive business development and effective management of Ericsson resources, driven by a comprehensive understanding of our customer's business, operations, and objectives.

What you will do:

· Secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customer and its business, operations and objectives.

· Improve Value Creation and create the tecno-commercial evolution plan for the central team to be cascade to all Operations.

· Accountable for sales and local cost per customer.

· Responsible for consolidated customer contribution and cash-flow incl working capital.

· Accountable for customer relations including customer satisfaction and loyalty.

· Accountable for developing a long term business relation and actively contributing to making customers successful.

· Accountable from start to finish of the sales process including cash conversion clauses.

· Lead and drive a team to deliver results in a complex, changing environment, ensuring business decisions aligned with our compliance culture and company principles.

· Make sure Ericsson increases the share of CAPEX and OPEX participation of the customer investments and create the strategy to be implemented from a technical and commercial perspective within the other markets/KAMs.

The skills you bring:

· Entrepreneurial & Commercial Thinking

· Deciding & Initiating Action

· Persuading & Influencing

· Strategic thinking & execution

· Ethics & Compliance

· Relating & Networking

· Delivering Results & Meeting Customer Expectations

· Coping with Pressure and Set Backs

· Negotiation skills and closing background.

Qualifications and experience

• Master of Business Administration, Master of Science or similar

• 7-10 years’ experience of relationship sales

• 7-10 years of experience from ICT industry

• Minimum 5 years in leadership positions

• Qualifications and experience may differ depending on size and scope of position

• Bilingual (English/ Spanish)

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Mexico (MX) || Mexico City

Job details: Key Account Manager