Ziegler CAT has an opening for a Key Account Coordinator that is responsible for operational and rental sales support to sales personnel for Ziegler Inc. This position will require an extraordinary amount of potential for administrative advancement while managing the needs of Ziegler CAT’s key customer accounts. This position is expected to understand all aspects of the sales and rental coordination duties, while performing these duties at the highest level.

Responsibilities:

Serve as main line of support for sales representatives with a focus on any assigned key accountsCreate and maintain sale, lease and rental agreementsSchedule trucking and or shipping of equipment to customer sitesFinalize invoices, estimates, and credits for transactionsUpdate equipment status, work order status, and yard statusFile warranty registrations and maintains warranty data in Dealer Business Systems Software (DBS)Work with customers directly on rental needs, machine swaps, etc.Handle any additional special projects as assignedAbility to manage a large number of transactions and high functioning salespeopleKeep up to date and accurate recordsGather information to aid in warranty claimsShow leadership potential and ability to guide employees in an effective mannerAbility to troubleshoot highly complex or high stress situationsServe as intermediary between sales staff, coordinators, and other departments to handle customer issuesWork in a cooperative manner with team

Qualifications:

4 year College Degree or 4 years of equivalent experience requiredHighly skilled in current sales and rental coordination dutiesAbility to multi-task on technical issuesOutstanding organizational skills and ability to multi-taskHigh level of customer service experience and/or ability to deal directly with key customersProficient with Microsoft Office SuitePersonal Attributes: Customer Focus, Problem Solving, Teaching/Coaching Orientation, Attention to Detail, Ability to Multi-Task, Teamwork, Assertiveness, Professionalism

Minimum Physical Requirements:

Standing, walking, using hands, talking, hearingWorking Conditions are indoor and outdoor. Noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

No Visa sponsorship available for this position. Authorization to work in the United States is required.

Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.

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