At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

The Key Account Executive is an individual contributor reporting into a Squad Lead. You’ll identify new business opportunities and prospect new clients to sell our Infobip product offering in North America. You’ll also proactively recommend solutions to our existing Tier-1 clients. Key Account Executives are usually the most experienced sales representatives, so you’ll share your knowledge with the rest of the squad members, mentor newly recruited sales team members, and answer technical/process questions for less experienced team members.

More about what you’ll be doing:

Sell our product and services directly or through partners to a customer's base (target account list) or in a designated geographical territory (Tier-1 in region).

Responsible for lead generation, building your pipeline, and setting/leading discovery calls, and developing solution proposals to prospective companies to land new business.

Support end-to-end client relationships (including NRR, cross-sell, upsell & acquisitions).

Maintain a mature approach to account acquisitions for a period following the service acquisition.

Manage sales through forecasting, account resource allocation, account strategy, and planning -- while expanding touch points and footprint in key accounts.

Work closely with Customer Growth Executives on your squad to develop proper account planning and customer journey mapping to increase the value of our offering and grow each partnership/account.

Negotiate pricing and contractual agreements to close the sale.

Build and maintain strong client relationships and serve as a trusted partner to your clients to retain account health and vitality.

Coordinate with service delivery teams for the deployment and ongoing delivery of our cutting-edge product suite.

As a leading contributor (individually and as a team member), provide direction and mentoring to others.

More about you & your qualifications:

Experience selling CPaaS is a must.

Experience selling 10DLC highly desired.

You have a consistent, successful sales track record.

Strong experience in managing a full sales cycle.

Strong ability to penetrate accounts, meet with stakeholders within accounts.

Infobip product knowledge and/or knowledge of our competitors.

Previous and current interaction with C-level players and decision-makers.

Team player who enjoys collaborating and possesses strong interpersonal / communication skills (both verbal and written).

Solid presenting, negotiating & closing skills with prospects/customers.

Why our employees choose us (and stay)?

Learn as you grow – starting from an onboarding program to internal education, educational resources, e-learning, to external education -- we invest heavily in employee learning and development.

Awesome clients – We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

Connect globally. – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.

Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 

Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Additional Information

Salary Range: $100,000-$150,000 base salary annually (the selected candidate's salary will be based on a variety of factors, including job-related knowledge, experience, education, skillset, and internal equity). This position is also eligible for commissions. If targets are met, this role has unlimited earning potential.

Benefits & Perks –Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.