The Position

The KAM (Swine) participates in a team selling environment, providing selected key customers with a primary point of contact within Boehringer Ingelheim Animal Health. In this capacity the KAM is responsible for their assigned key accounts. With extensive collaboration and communication with other team members including but not limited to Technical Service Veterinarians, Business Unit Director, Coordinator, other team members. The KAM is responsible to qualify and drive the opportunities, execute an agreed to account strategy while generating sales and "service" growth. In addition build customer valued relationships that will be measured by the overall satisfaction the customer has with Boehringer Ingelheim Animal Health as a valued supplier.

 

Responsibilities

Customer Orientation:

Develops and shares a long-term vision for the customer's organisation to help make their business successfulIdentifies the customer's pressures, plans and problems and determines the most promising opportunities for mutual valueCo-creates solutions that address the customer's needs and communicates the value for the customer and for BIAHEngages the customer, utilises effective questioning to deeply understand their needs and drives the relationship towards a trusted advisor position

Business Acumen:

Exhibits a thorough understanding of industry and market landscape dynamics, customer imperatives and the customer's competitive positionComprehends business management principles and BIAH/ customer operating models and incorporates into strategic and tactical planning and decision makingGathers extensive information and conducts comprehensive business analysis, scenario planning and risk assessment to generate and evaluate mutual opportunitiesQuantifies and communicates BIAH and customer investment requirements, ROI and the value of mutual opportunities, and conducts regular business reviews

Strategic Focus:

Determines current and future customer potential, defines strategic importance for development/long-term growth and applies appropriate growth strategiesDevelops and communicates BIAH vision, mission, strategy and goals for the customer that differentiates BIAH from the competition and leads to a trusted advisor positionCo-creates solutions that best align with the strategic imperatives of the customer and BIAHRegularly reviews performance and adjusts plans to ensure strategic alignment

Effective Execution:

Generates and continually evolves individualized customer business plans and defines relevant and differentiated mutual opportunity plansDetermines SMART goals, KPI's and milestones to achieve defined customer and BIAH goalsSpecifies action plans, tactics and outcomes to implement the MOP and prioritizes and translates plans and tactics into actionLeads and aligns cross-functional team members and coordinates efforts and communication to achieve resultsProven communication, negotiation and presentation skills (verbal and written)Tracks performance metrics and KPis, regularly reviews performance and updates and adjusts customer business plans as needed

Relationship Management:

Evaluates customer openness and willingness to partner and develops customer relationship goalsConnects with the customer and builds rapport through active listening and empathyBuilds supportive networks and relationships with key individuals and groups outside of BIAH to facilitate the achievement of goalsLeads joint customer business reviews and evaluates and communicates the voice of the customer internally

Compliance:

Preforms all company business in accordance with all regulations and Boehringer Ingelheim guide lines and procedures.Demonstrates high ethical and professional standards with all business contracts in order to maintain Boehringer Ingelheim's reputation within the industry.

 

This position is field-based.
Field-based roles require employees to be located in the area/region where their role is based to be close to our customers.

 

RequirementsUniversity DegreePreferred areas if study include Agriculture, Science, Business MBA, MSc, &/or DVM considered an assetFrench language skills are an asset for some regions of Canada, and required for Quebec-based KAM positions.Experience in production economics an assetA minimum of 5 years sales experience, or relevant marketing and business experience within the swine industry.Ability to adapt quickly with resilience in a rapidly changing environment.Strong computer skills and literacy essentialAbility to analyze data, and transform into relevant insights to create valueProven high proficiency in problem solving and solution creationStrong written and verbal communication capabilities to be effective in customer interactions and presentations. Exceptional listening skillsAbility to travel within Canada, to the USA and globally: 50%

Other required skills and behaviours:

Strong Customer orientationEstablished Business acumenStrategic focus capabilityTrack record of effective execution of initiativesExceptional Relationship management and value co-creationStrong technical capabilities with respect to use of CRM tools, analysis of data to drive decisions.

 

Total Rewards

We offer a competitive salary, generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.  

Visit https://www.boehringer-ingelheim.com/ca/careers/benefits-rewards

 

READY TO APPLY?

Click the "Apply Now" button below to submit your application.

We thank all applicants for their interest in our company.  Please note that only candidates selected for an interview will be contacted.

Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.  If you require accommodation, we will work with you to meet your needs.

 

DEADLINE FOR APPLICATIONS

Applications for this position will be accepted until January 24, 2025

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