Job TitleKey Account Manager, Northeast

Job DescriptionAxis is looking for the right person to fill an opening in our Northeast Field Sales Department as a Key Account Manager, Northeast. Ideal candidates will be located within the New York City Area or be easily commutable.

What will you do here as a Key Account Manager, Northeast?
 

The KAM, End Customer will have the primary responsibility of being the point person within Axis as it relates to specific major end customer account relationships (multi-year, multi-region, > $1 million, etc.) assigned by area sales management. This position will require a unique set of skills both technical and sales alike. Communication with different departments within Axis Globally including sales, business development, marketing and technical services is required.

Who are we looking for?

Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts

Responsible for the daily management of accounts from its inception and assignment to the point of transition

Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.

Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners, etc

Manages the relationship with all end-users and ecosystem partners involved in the account

Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services, etc

Writes and maintains all documentation related to the account.  Including meeting minutes, notes, designs, Axis CRM/Salesforce, tracking tools. etc 

Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration

Maintains precise documentation of product configuration and specifications that are relevant to the account

Assembles necessary weekly/bi-weekly/monthly reporting as required

Responsible for coordinating any post-sales support or technical assistance

75%- 80% overnight travel is to be expected

Essential Skills:

Strong account management and teambuilding skills with particular focus on attention to detail and strategic planning

Proven ability to build strategic and trusted relationships at all levels with the end user

Ability to manage relationships with multiple integrators, distributors & partners competing for the same account

Strong communication (verbal, listening, written), presentation, and training skills

High level of technical ability for shootouts, proof of concepts, pilots and pre & post-sale troubleshooting

Ability to convey complex technologies and specifications easily

Experienced design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.)

Strong knowledge of the physical security market, including products and future trends

Knowledge of video transport protocols and compression technologies

Experience with Salesforce preferred

Demonstrated competency in the following areas

Business (Business Acumen, Strategic Thinking, Adapting to Change)

People (Communication, Teamwork, Relationship Management)

Job (Knowledge and Ability, Accountability, Self-Development)

Education and Experience

Bachelors’ Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems

5+ years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets.

Physical demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee is occasionally required to lift 20-40 lbs.

Ability to climb and stand on ladders or lifts for extended period of time.

Ability to work with heights. Ceilings, ladders, roof tops, etc.

Target Salary

$135,000 - $160,000 Total Target Compensation (based on education, experience, and location).

Type of EmploymentPermanent Employment

Posting End Date2025-03-26

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast