Job Purpose and Impact

The Key Account Manager will help build and maintain the company's relations with strategic accounts that typically involve an international partner or major global accounts, with general supervision. In this role, you will help identify and contact prospective customers, building relationships to generate future sales and repeat business, contribute to assessing customer needs and suggest appropriate products, services and solutions.

Key Accountabilities Ensuring presence of complete product assortment, comprehensive product content (with Hi Res images, A+ Content, 100% IDQ scores, Videos), improved organic search ranking,  benchmarking and improving performance against set KPI’s for Ecommerce channel,  & keeping tab of unauthorized sellers and taking desired action as per the directives from the organizationWith guidance, help identify, develop and close new sales.Analyze competition actions to spot market trends including ATL/Print/Digital communication and notify Marketing/Trade marketing to ensure timebound actionTo develop profitable business and grow business exponentially by identifying short term and long term growth plans with the accountsDrive customer satisfaction by ensuring seamless execution of the Joint business plan and customer compliance to the TOT aligning with NKAM and Head ORSupport business growth by disseminating information that favorably promotes our organization and its products and services.Analyse Instock Data, PTC/Ranking dashboards ( Bi-Monthly ) & Review Category share, POS, Primary data & CDP on a monthly basis & flashing dashboard articulating the same to key internal/external stakeholdersOther duties as assignedQualifications Minimum & Typical Years of Work ExperienceBachelor's degree in a related field or equivalent experienceMinimum of 4 years of relevant work experienceUnderstanding category dynamics and utilizing the same for formulating growth strategyExtensive travel Handling Change Management Disclaimer

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