Iran
1 day ago
Key Account Manager

Sales Support and Operations Supervision:

Perform all necessary activities related to sales and support of the CEO's direct customers.Advise customers on transportation methods and related details to improve service delivery.Inquire about prices of loads and projects and notify management.Support customers and inform them of the status of loads and projects.Help resolve key customer ambiguities by providing documentation and logical reasoning in order to achieve customer satisfaction.

Customer Relationship Management:

Follow up on customer payments and maintain positive business relationships.Attend marketing meetings with the CEO to introduce the company's services.

Market Development and Business Growth:

Market new customers introduced by the CEO to create new business opportunities.Send transportation inquiries to agents and brokers to secure optimal prices and services.Participate in meetings with the CEO and his assistant to meet with new and existing customers in order to expand the business.

Operational, Financial and Administrative Coordination:

Receive and review debit, credit notes and financial transactions related to corporate clients.Provide advice to the Operations and Finance team on the CEO and corporate clients.

Reporting and Coordination:

Provide weekly reports to the CEO on ongoing bookings, process details and customer interactions.Report daily events, administrative activities, customer meetings and financial updates to the CEO.

Requirements:

Fluent in English.Strong experience in managing key accounts, sales and operations in the transportation or logistics sector.Excellent negotiation, communication and problem-solving skills.Ability to manage financial transactions and customer accounts effectively.Strong leadership and mentoring ability to guide and coordinate other teams involved in the project.
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