Company Description

博世智能出行售后在中国提供“配件+诊断+维修站服务”的一站式解决方案，包括高品质的汽车配件产品、诊断设备和专业服务，业务涵盖独立汽车售后市场和主机配套售后市场。此外，博世汽车售后市场还与700多家在华合作伙伴，建立了由“博世车联专业维修站”、“博世柴油系统维修站”等组成的专业服务体系

Job Description

Job Summary:

 

Key Account Manager is responsible for managing and growing very important or high potential accounts, who builds and maintains strong & heathy relationships with key customers, drive long - term partnerships

 

Responsibilities:

 

Relationship Management

 

Develop and maintain strategic relationships with key accounts, act as major contact window between company & customersorganize regular reviews to discuss performance and future opportunities

 

Business Development

 

Identify sales opportunities with key accounts to increase revenue(profitable)Collaborate with internal teams (regions, product category) to develop customized / suitable solutionsStay updated on industry trends and competitors to position the company's offerings effectively

 

Account Planning

 

Create and implement account - specific strategies and plans to achieve business objectives that will incl. turnover, penetration, profit etc.Monitor the process and analyze data to identify areas for improvement and develop action plans

 

Customer Satisfaction

 

Ensure high levels of customer satisfaction by delivering excellent service and supportGather customers feedback and share it with relevant internal teams to drive continuous improvement

Qualifications

Requirements

 

Bachelor's degree, MBA is a plusMore than 5 years of experience in automotive aftermarket, above 3 years of experience in KA roleProven track record of managing and growing large accounts with concrete achievementDeliver result under pressure, can-do attitude, and very strong in adaptive & resilience

 

Skills

 

Strong people relationship, ice-breaking, and communication skillsExcellent negotiation and influencing skillsAnalytical(data-driven) and strategic thinking abilitiesAbility to work effectively in multiple environments and collaborate with cross - functional teams