1. Manage and develop a portfolio of mass seller accounts, ensuring growth and participation of these sellers towards Lazada's campaigns & programs
2. Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions.
3. Proactively identify new business opportunities within existing accounts, upselling and cross-selling Lazada's product offerings.
4. Collaborate with internal teams, including sales, product, and support, to deliver exceptional customer experiences and drive customer satisfaction.
5. Analyze market trends and customer feedback to inform sales strategies and product development.