Key Customer Manager – Route to Market

Function: On Trade
Location: Field Based – South West

Salary: £48,000 - £58,000 base depending on experience plus full list of benefits listed below

Contract: Permanent

Latest Closing date: 18th of February 2025. Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

There’s so much more to HEINEKEN than meets the eye and right now, we’re looking for a Key Customer Manager to join our Route to Market Team in the On-Trade!

About the role
At its core, this role is responsible for the creation and execution of an agreed joint business plan with the customer, executing the agreed Distribution, Volume and Revenue.

The role requires developing and maintaining brilliant relationships across all levels of the customer’s business, by demonstrating to the customer how we can help them build their business and disproportionately win in the market by working with HEINEKEN.

The KCM is also a key leadership role for the On-Trade South team, supporting the Account Director in delivering our plan across the region.

So, what will you be doing? Here are some key accountabilities;

To grow the availability and visibility of HUK brands within the customer’s account base and to ensure compliance to commercial agreements and Head Office contracts.   Work with our marketing teams to build a bespoke brand activation plan for your customers. Responsible for all areas of interaction with the customer, implementation of agreed trading agreements and the exploration of new opportunities. Ensure all annual commercial and brand objectives with the customer are understood and account plans are drawn up to a high standard.
 

About the candidate
We’re looking for someone who is able to expertly plan and implement strategic initiatives across a variety of On-Trade Customers. You’ll have responsibility for your P&L and pulling together the right deal for your customers, so previous experience with tenders and commercial deals would be an excellent advantage.

One of the most important elements of this role is relationship building, we’re looking for someone who has the ability to make connections and influence stakeholders at every level.

If you have;

Commercial Experience. Fantastic people skills. Excellent stakeholder management. Experience in negotiation.

 

then this could be the role for you!

 

Our Benefits

In addition to your base salary, you’ll also receive:

An annual bonus Company Car (a full UK drivers licence is required for this role) Meal and Broadband Allowance Company funded Private Medical Healthcare Double matched pension (up to 10%) 35 days holiday A monthly case of our delicious ciders and beers! (low and no alcohol options available) Exciting opportunities to develop your career
 

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.
 

The Application

If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk
 

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role.  We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!

Who We Are

We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
 

Apply today to discover Your Future, Untapped.