Starting at $15.62 an hour

Property Location:

12 Ludwig Drive - Fairview Heights, Illinois 62208

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off.  This role is eligible for a discretionary quarterly “+1 Service” bonus.

BASIC FUNCTION & JOB DUTIES:

Under general supervision, prepare the 5:30 Kickback and provide exceptional customer service for guests following Company policies and procedures.  This includes maintaining the kitchen/lobby area in a clean, well-organized manner and assists guests with Kickback service with food preparation and clean up and ensuring food safety standards are met.  Additional responsibilities include ensuring supplies are fully stocked at appropriate levels.  Presents a high standard of integrity, service and hospitality at all times to promote the Drury culture to customers and co-workers.  Has general knowledge of the hotel, area and events to answer guest’s questions.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.  Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and hotel services.

Requires ability to conduct accurate inventory of food items and calculate order levels.

Rise. Shine. Work Happy.Hiring Immediately!

The pay range is:

$15.62 - $23.44

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.