Business Unit: COO, Customer Operations
Salary Range £39,200 - £48,000 DOE + red-hot benefits
Location: Hybrid
Contract Type: Permanent, Full time   

External 

Live for the weekday. Live a life more Virgin.

Our Team

We’ve got a brilliant opportunity for an enthusiastic and motivated person to join our team in Payment Sanctions within Financial Crime. The position entails supporting the management team as well as being a subject matter expert to support colleagues responsible for covering Payment Sanctions Team.

The role supports the delivery of core department objectives and includes product and policy knowledge of; Payments (end to end process), Sanctions Regulations as well as providing specialist advice to Operations, the Store Network and customers directly.

You’ll play a key part in the bank’s financial crime agenda by providing guidance and support to colleagues from various business areas.

What you’ll be doing

Day to day first point of contact across the team to support management and colleagues in regard to the interpretation of Financial Crime Regulation & Policy, including liaison with the 1st Line Advisory, the FC Hub and 2nd Line Risk. Advice & guidance to CSO Teams on executing processes & procedures to be compliant. Advice & guidance (acting as Subject Matter Expert) on all Virgin Money Change programmes as dept. rep, impact assessing the proposals, ensuring that FC requirements are clear & in-scope, liaison between team and different Payment’s areas. Be a deep subject matter expert in Financial Crime requirements and tools available in the industry to support our requirements. Ensure the procedures and practices of the operation are within Policy and within regulatory requirements, guidelines and industry good practice. Drive continuous improvement, facilitate and implement change and drive uplift of capability. Regularly test controls and contingency processes, assist manager with maintaining RCSA and for the department, reporting any failures and escalating risks through the appropriate channels.

We need you to have

Deep experience working within the domain of Financial Crime and ideally have worked within either a Payments Filtering or Payments Operations role. Strong product knowledge and financial crime regulatory knowledge. You must have excellent time management and work prioritisation skills with the ability to work autonomously, assisting colleagues with time management and technical work queries. You will have a keen eye for detail, the ability to analyse information and be able to draw conclusions and/or recommendations from the facts/data provided and be able to present your findings/thoughts in a clear and concise manner in the context of the wider business picture. Effective communication and influencing skills to drive the most effective outcomes with senior stakeholders. Technical competence in systems concerned with financial crime prevention, anti-money laundering and sanctions (client and payment).

Red Hot Rewards

Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. Up to five extra paid well-being days per year​.  20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.  Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.