Job Description

Operating within the Global Quality Compliance & Systems organization, supporting Global Quality and Regulatory Affair (GQRA), the Knowledge Management (KM) Operations Specialist supports the Knowledge Manager Operations organization. The KM Operations Specialist is responsible for supporting QMS document changes, training curriculum management (including assignments), audit and inspection support, and ensuring site-level compliance with Documentation and Training Management activities.

Key responsibilities include:

Support the creation, implementation, and measuring effectiveness of QMS documents and training programs.

Partner with GQRA and functional stakeholders to support audits and inspections via collection of impacted qualification records and QMS documents.

Support the implementation of updated Quality Management System (QMS) documents (e.g. SOPs, Work Instructions, etc.).

Provide support for global, and local, audits and inspections by providing employee qualification records, retrieving effective documents from the Documentation Management System (DMS), and addressing identified gaps in our global Documentation and Training Management materials.

Support company-wide or Global Quality & Regulatory Affairs programs and strategic projects focused on improved documentation and training systems.

Pull training performance metrics, KPIs, and other performance indicators to assess the health of the Knowledge Management system.

Support global training management systems initiatives (DMS and LMS) locally.

Qualifications

Bachelor’s or Master’s Degree or equivalent

3+ years’ of administrator experience supporting a Documentation Management System (DMS) and/or Learning Management System (LMS) in a regulated environment is helpful

Experience working for a pharmaceutical, medical device, or other regulated organization is preferred

Experience using MS Office Suite (Outlook, Word, Excel, PowerPoint, Edge) is preferred

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Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least December 10, 2024 or until the job is no longer posted.

The full-time equivalent pay range for this position is $59,960.00 - $93,688.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required: 10% of the Time

Shift: Day

Duration: No End Date

Job Function: Quality/Regulatory