Arlington, VA, 22212, USA
116 days ago
Knowledge Management Specialist
LAC Federal is seeking a Knowledge Management/Office 365 Specialist to support a federal cybersecurity client whose mission it is to secure and protect the Nation’s critical infrastructure resilience. The Knowledge Management Specialist would support a large, multi-team branch of cybersecurity partner engagement specialists. This position will be a hybrid of remote and onsite in Arlington, VA. + Advise content owners on content management processes and on optimal delivery and accessibility of their content + Provide ongoing maintenance and support for a robust organizational structure for multiple teams and leadership to easily archive, locate, and query data from a shared content portal. + Collaboratively work with client teams to increase adoption and content use. + Develop and maintain onboarding material and provide organizational platform training and guidance on best practices. + Provide strategic guidance and advice to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management / transfer needs. Requirements + Bachelor's degree in a relevant field. + U.S. Citizenship required (required by federal government for position). + Active Secret security clearance required and an ability and willingness to upgrade to Top Secret. PREFERRED QUALIFICATIONS: + Knowledge of and experience configuring and maintaining information and task management tools such as Confluence, Jira, SharePoint, and relevant Microsoft Suite applications. + Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions + Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects + Excellent oral and written communication/presentation skills + Demonstrated expertise with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project + Experience in the federal government sector + Relevant experience in administration, professional services, project management. Familiarity with cybersecurity is a plus. + Experience supporting DHS programs or initiatives strongly preferred + Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus + Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills Benefits + Health Care Plan (Medical, Dental & Vision) + Retirement Plan (401k, IRA) + Life Insurance (Basic, Voluntary & AD&D) + Paid Time Off (Vacation, Sick & Public Holidays) + Family Leave (Maternity, Paternity) + Short Term & Long Term Disability + Training & Development + Wellness Resources
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