Heredia, Heredia, Costa Rica
1 day ago
Knowledge Support Services Junior Specialist

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


We Are BCG X

 

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

Practice Area

 

BCG is supporting the world's largest principal investors & private equity (PI) firms with the full spectrum of services covering the entire value chain from transaction services to transformative profit improvement programs for portfolio companies to strategy and operations work for the funds themselves. We are organized into six distinct sectors: Private Equity, Sovereign Wealth Funds (SWFs), Pension Funds, Hedge Funds, Family Offices and Infrastructure & Real Estate.


What You'll Do

As a Junior Specialist within the Knowledge Management Services (KMS) for
Principal Investors & Private Equity (PIPE) Practice Area your primary focus
will be:

• Case Capture activities, such as making reach outs to case teams
to capture case related information and sharing it back with the
BCG community
• Knowledge Curation activities, such as identifying, extracting and
sanitizing meaningful content across various document
repositories and sharing it back with the BCG community
• Content Review activities such as regularly checking and updating
Practice Area (PA) related content as per metadata guidelines and
content quality checklist

Working closely with the Content Manager & senior team members, you will
provide exceptional customer service to the Practice Area (PA). You will
thrive in a learning-rich, fast-paced, deadline-oriented environment that is
customer-focused.

You will be a good problem solver and will work well independently as well
as in a collaborative team environment. You will welcome an apprenticeship
culture where you can quickly get up-to-speed. By communicating in a clear
and concise manner with a positive and engaged face to the customer, you
will assist in building a loyal customer base for the overall Knowledge@BCG
team. This is not a client facing role.

BCG’s PIPE Practice Area works with the world’s largest investment firms,
serving six client asset classes: Private Equity, Hedge Funds, Infrastructure
& Real Estate Funds, Family Offices, Sovereign Wealth Funds and Pension
Plans. Likewise, PIPE topics cut across not only these asset classes, but also
across industries (e.g., Health Care, Consumer, Technology, etc.) and sub-topics
(e.g., Tech Capital, Private Credit, Environmental, Social and Governance, etc.).



What You'll Bring

• University degree with demonstrated high academic achievement
(preferred degree in Technology)
• 0-2 years of general knowledge/content management and/or
research experience (e.g., within a professional services firm,
academia, government, etc.)
• Good business knowledge and proficiency with research
techniques/approaches
• Knowledge of relevant sector/ topic will be an advantage
• Fluency in English; Excellent business writing skills
• Outstanding interpersonal and communication skills to interact
with internal and external stakeholder while working in a global
collaborative team environment



Who You'll Work With

The Knowledge Management Services (KMS) team is a specialized group
within Knowledge@BCG function that will work closely with BCG Practice
Areas and Topic Teams to locate, extract and sanitize targeted content from
across BCG repositories. The extracted content will then be curated into
knowledge products and other materials. The KMS team will collaborate
with Topic Teams to align content retrieval efforts with topic-specific
knowledge needs.

The ultimate goal of KMS is to improve BCG's intellectual property base
(with a focus on data, benchmarks, analytical information, methodologies,
frameworks, etc), provide leverage to knowledge content creators, and
improve operations and productivity by reducing duplicate work.



Additional info

Knowledge Management Services team members are the gatekeepers to
both internal and external knowledge at BCG. We deliver end-to-end
content lifecycle as well as enable unparalleled collaboration across BCG
and its clients. We create opportunities for BCGers to increase
productivity, efficiency and connectivity by delivering a suite of
knowledge and collaboration tools and leverage digital product
management, data science and analytics to do so. We equip over 20,000
BCGers around the globe with bespoke access to external experts and a
variety of data and research tools to ensure the most timely and relevant
information is readily available.
Knowledge@BCG is made up of a diverse and cross functional teams who
provide the engine that drives BCG’s institutional knowledge base. We
believe in the power of bespoke knowledge and expertise. We rely on and
cultivate a diversity of talents, skills and experience to deliver this value
to our case teams, and ultimately our clients.



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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