The Global Financial Economic Crime (FEC) Programme is of highest priority for the bank in 2024/2025 and this role will require extensive interaction with a diverse group of business representatives.

Department Overview:
The team is responsible for the execution of the KYC ongoing reviews in the UK as well as all BAU KYC related topics.  Covering a wide range of requests from various teams across Sectors & Capital Markets and Advisory. There is also a requirement for

a) ad-hoc requests to be picked up from other teams

b) potential for team scope to grow over the coming year to cover other lending/sector teams.

Acting as a conduit for all new and review business in ING London, direct communication with the business, and in some cases customers, is essential to the efficient completion of the KYC Process. The team also looks at event and time-based triggers for materiality to the KYC file, will refresh where necessary and is guided by the Client Control function which steers priorities. As a result, close interaction between the London Customer Domain Unit (CDU) and Client Control is essential.

The SME should be able to advise both the analysts and the Client Control/Front Office on any KYC related questions.

Main Duties and Responsibilities of Role:

The role is for a KYC SME covering all KYC (Financial Crime & Fraud Prevention) aspects within the ING London branch. This role requires a firm understanding of the Risk Based Approach as well as efficient working practices to ensure tasks are delivered with the minimum amount of delay. 

•    Ability to advise on any issues encountered by the CDU/Client Control in a timely manner.
•    Clear articulation of the requirements for KYC to the business or colleagues across the organisation
•    Ability to manage a workload of projects worked concurrently in an efficient manner.
•    FATCA and CRS assisting with 2LOD checks and reports + Tax Operations Reporting
•    Ensure all changes and updates to the guidance is communicated clearly and effectively to the wider KYC team 
•    Supporting KYC staff with any training requirements
•    Communicate and cooperate with the Quality Assurance team on the monthly batch samples and calibration calls
•    Pre-checking MLRO Waiver Requests
 
Career Potential
The successful candidate will gain an in-depth knowledge of ING’s customer base and product suite. This role also enables exposure to colleagues across the organisation with the potential for movement further into a career with ING.

Candidate Profile:

Qualification/Education

Essential:

Relevant industry qualifications

Experience/Knowledge

Essential:

Previous KYC SME or Quality Assurance or related experience

Desirable:

FATCA & CRS experience2LOD experience

Personal Competencies

Essential:

Clear and concise communication (both verbal and written).Effective collaboration both within a team and across the organisation.Self-starter, with excellent organisational skills and ability to establish and deliver on priorities.Enthusiasm for continuous improvement and being part of a high performing team. Proficient at using Microsoft Office.