Where you fit in

Shell Trading and Supply (T&S) is one of the largest energy trading operations in the world. With over 7,000 employees operating across the globe to support our world class integrated trading and supply value chain, we support the Shell group through trading environmental products, biofuels, power, LNG, chemical feedstocks, crude oil, refined products, and freight in trading hubs all over the world with the main trading and marketing locations in Houston, London, Dubai, Rotterdam, and Singapore.

Shell Energy Trading is an industry leader and the key face to the market providing more and cleaner energy across a global portfolio of LNG, gas, power, and environmental products. We play a significant role at the heart of Shell’s Energy Transition. Through the growth of our LNG, gas, power, and environmental products businesses, we support our customers’ desire for more and cleaner energy.

You will be part of the Shell Energy Trading Business Integration and Assurance (BIA) organization, a team of professionals who are passionate about enhancing our ability to trade with counterparties whilst maintaining our compliance and ethical standards.

What's the role?
As the KYC Team Lead, you will lead a team of Counterparty Onboarding Focals (COFs) in the day-to-day management of risk review and counterparty outreach.

More specifically, the role will include: 

Managing a team of COFs to ensure the smooth and effective onboarding of counterparties.

Acting as the subject matter expert in the first line of defense (LOD1) for Financial Crime Risk.

Engaging and managing stakeholders, such as compliance, in the second line of defense (LOD2), and the lines of business.

Day-to-day managing of your team to complete onboarding and counterparty outreach within agreed timeframes and quality standards.

Engaging stakeholders for feedback to continually improve the management and delivery of counterparty KYC.

Supporting and driving continuous improvement and innovation initiatives as part of the overall Counterparty Lifecycle Management (CLCM) programme.

Implementing T&S KYC standards and associated policies and processes for onboarding through subordinate procedures.

Escalating concerns and providing an independent view and voice.

Facilitating and leading presentations, and communicating clearly, concisely, and effectively across a range of stakeholders/perspectives.

Ensuring clear and frequent reporting of relevant management information to the leadership team.

Working to tight deadlines, often under pressure.

Acting as a subject matter expert assisting Counterparty Onboarding Focals in daily operational activities.

Being an active and effective member of the Financial Crime team.

This role will be supporting US time zone. Working Hours: 9pm - 6am Manila Time, following local PH Holidays with agreed skeletal support system.

What we need from you
You will have experience of Counterparty KYC Due Diligence and Outreach and a firm understanding of how activities may be integrated to make the inquiry process as efficient as possible for all stakeholders and customers.

You will use your expertise to identify and eliminate process inefficiencies, as well as translate large quantities of data into meaningful information for internal customers, whilst operating in a fast-paced environment.

You will be able to engage effectively across all levels of the T&S organization and other areas of the business as required. Additionally, you will be able to inspire the people in your team to work towards practical goals that have a real impact on our counterparties’ experience of doing business with Shell.

Additional requirements include: 

5 years of experience in managing a team

Experience working in Counterparty Lifecycle Management/Financial Crime /KYC processes

Extensive knowledge of global financial crime regulation and legal requirements

Experience in Tier 1 Financial Institutions (Wholesale, Commercial/Corporate, Investment Banking) and/or large Commodities or Trading Houses (Oil, Energy) would be highly valuable

Demonstrated ability to motivate, develop, and drive performance and encourage positive team dynamics

Robust written and verbal communication skills with the ability to influence at all levels of an organization, both internally and externally, and engage with a wide range of stakeholders

Effective communication skills, robust analytical skills, especially the ability to identify cause-effect relationships, patterns, implications of data, and integrate pieces into a meaningful conclusion

Effective stakeholder engagement skills to manage relationships across different businesses and functions

Resilient mindset at work and the ability to meet tight deadlines often under pressure

Self-starter who can work independently demonstrating personal drive and taking own initiative.

Demonstrated ability to collaborate and work effectively in a team.

More about Shell

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives for more than a hundred years, Shell has become one of the world’s leading companies.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.